All or Nothing” Hardware Support Policy By Oracle
Just read an article in Computer World – Quote Chris Kanaracus.
Oracle has adopted what amounts to an “all or nothing” hardware support policy on its Web site.
The policy, which went into effect March 16, states that “when acquiring technical support, all hardware systems must be supported (e.g., Oracle Premier Support for Systems or Oracle Premier Support for Operating Systems) or unsupported.”
Customers who don’t purchase support for hardware systems aren’t allowed to obtain “maintenance releases, patches, telephone assistance, or any other technical support services.”
Machines that have reached the end of their useful life, or which are registered as “retired,” are …

